Loving the details.

Helen Woodworth: We strive to fully understand our customers and the challenges they face before we propose services or products to them. A trusting partnership is the only way to provide solutions that lead to higher quality and cost-effectiveness.

Jürgen Adolph: What we repeatedly hear is that customers appreciate our intensive examination of their processes. This is especially true with regard to possible influences in the painting process that can lead to paint defects. We were also the first supplier and service provider who was able to prepare holistic analyses – including microscopy analyses, flow simulations or filter monitoring. Customers also appreciate having a dedicated technician on site as their first point of contact in case of problems.

Helen Woodworth: Over the years, there have been plenty of lasting memories and exciting moments. For me personally, accompanying Jaguar Land Rover, from one factory in the 1990s to the current four factories with a total of eight contracts, feels very special – with all its challenges and successes.

Jürgen Adolph: For me, it was my first presentation to a potential customer in Germany in 1999. Not much went according to plan and the decision makers were skeptical, to say the least. In the end, we were able to convince them of our capabilities – despite the bumpy start – and have now been partners for many years.

Helen Woodworth: In the years to come, we will continue to develop further and set new standards in the industry. This means both in terms of our technological capabilities as well as the efficiency and sustainability of our customer projects.

Jürgen Adolph: I am extremely pleased to see that our services have successfully established themselves in other market segments as well. Alongside high-quality filter solutions, intelligent service concepts are the key to sustained success.